Customer Service

CUSTOMER SERVICE, SHIPMENT & RETURNS CHANGES
DUE TO NOVEL COVID-19 PANDEMIC

SHIPMENT DELAYS DUE TO COVID-19
You may experience a slight delay in delivery of your order due to safety precautions we’re taking to protect our employees and community against COVID-19. Our team is working hard to get your order to you and we’ll keep you posted. We’re sorry for any inconvenience this may cause.

CUSTOMER SERVICE: CHAT OR PHONE ONLY
You may experience slower response times to inquiries. We promise to work as diligently as we can to meet your needs.
Chat & Phone Service: 9 am – 5 pm EST, Monday – Friday

RETURNS PROCESSING
During this time, please expect 4-6 weeks for returns processing due to delays.

POSSIBLE SHIPMENT DELAYS
Please note your order may be delayed approximately 7 days due to recent slowdowns in postal service, as well as safety precautions we`re taking to protect our employees and community against COVID-19. Our team is working hard to get your order to you and we’ll keep you posted. We’re sorry for any inconvenience this may cause.

NEED A QUICK ASSIST?

Providing exceptional service is our priority, contact our U.S. based customer support if you have any questions about our products or your order.